Price ~ $55.76
Managing Conflict, 2nd Edition, equips HR professionals with the tools to address and prevent workplace conflict. This updated edition features the latest research on conflict management in the era of hybrid work models and digitalization. It emphasizes the importance of resolution in building trust within organizations and offers strategies for designing conflict management processes and engaging stakeholders. With real-world examples and resources from top organizations like Tesco and Burberry, this book is a must-read for HR professionals seeking to effectively resolve conflicts in the workplace.
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Managing Conflict is a comprehensive guide that offers HR professionals valuable insights into handling workplace disputes effectively. With a focus on both resolving current issues and preventing future conflicts, this second edition covers the latest research and case studies that reflect the impact of hybrid working models and digitalization. We particularly appreciate how the book emphasizes the importance of conflict resolution as a driver of trust within organizations, fostering an environment where disagreements can be managed constructively. From exploring the causes and costs of conflict to providing practical tools for designing a conflict management strategy, this resource equips HR professionals with the knowledge and skills needed to navigate challenging situations. The inclusion of real-world examples from top organizations like Tesco and Burberry, along with conflict resolution resources and toolkits, makes Managing Conflict a must-read for anyone looking to enhance their conflict resolution abilities in the workplace.