A capability-driven HR approach is crucial in fostering a continuous learning environment within workplaces, emphasized by HR expert Eloise Littlejohns. Littlejohns, the director of operations and people at Acorn, advocates for integrating learning into daily workflows to ensure that it becomes a seamless part of employees’ roles. She believes that traditional perceptions of learning as overly formal and structured can hinder participation and that making learning digital, modular, and easily accessible can address such challenges.
Addressing the decline in work-related training participation due to time constraints, Littlejohns stresses the importance of linking learning to an employee’s performance. By connecting learning directly to job roles, employees can better grasp the relevance and purpose of ongoing learning initiatives. Littlejohns suggests that when employees understand how learning contributes to their performance, they are more motivated to engage in continuous learning.
To effectively link learning and performance, Littlejohns introduces the concept of a capability-driven HR function. This approach involves aligning learning opportunities with employees’ capabilities through consistent use of capability frameworks across HR functions. Littlejohns emphasizes the need for personalized and tailored learning experiences that are relevant to individual capabilities, leveraging AI to streamline the process and ensure learning levels are appropriate for each employee.
AI plays a pivotal role in implementing a capability-driven approach to learning by enabling the identification of specific capabilities required for different roles and customizing learning pathways accordingly. Littlejohns highlights the efficiency and personalization benefits of using AI to match employees with the right level of learning, whether foundational or advanced. She will delve further into this topic at the upcoming National HR Summit Australia, where she will discuss the shift towards a capability-driven HR function.
Littlejohns expresses her enthusiasm for participating in the event, noting the post-COVID demand for in-person networking opportunities. She emphasizes the value of sharing experiences, learning from industry leaders, and engaging with peers to exchange insights and best practices. Littlejohns believes that events like the National HR Summit provide a platform for professionals to reconnect, collaborate, and stay abreast of evolving HR trends and practices.
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