Agentic AI is revolutionizing corporate learning in 2026, presenting a transformative shift that many HR teams are unprepared for. As employees increasingly rely on AI agents for training, completion rates may appear satisfactory on the surface, but true learning retention remains a challenge.
The reliance on AI tools highlights a critical need for HR leaders to reevaluate traditional learning methods. Data from Absorb Software’s report reveals gaps in utilizing proven techniques like mentorship and coaching, hindering the ability to track learning outcomes effectively beyond mere course completion rates.
To address the shortcomings of AI-driven learning, expert insights from OB Rashid, Absorb Software’s Chief Technology Officer, offer practical strategies. Rashid emphasizes the importance of measuring real learning impact beyond completion metrics, focusing on practical skill application and tangible outcomes.
AI’s role in learning raises concerns about the authenticity of employee engagement and knowledge retention. To combat AI-driven disengagement, training programs must be redesigned to offer personalized, immersive, and relevant content that employees find valuable and rewarding to complete.
While some may propose restricting AI usage, Rashid suggests reframing AI as a supportive learning tool rather than a replacement. By leveraging AI as a study partner and personalized learning assistant, HR can enhance training effectiveness and employee development.
HR leaders are advised to shift from measuring success solely based on completion rates to assessing competence and practical application of skills. By incorporating engaging training formats and leveraging AI to personalize learning experiences, organizations can ensure that training investments yield tangible results.
Rashid outlines three key areas for HR leaders to focus on in preparing for AI’s evolving role in learning and development: defining success metrics, fostering adaptability in learning systems, and nurturing a culture of continuous learning and experimentation.
By combining strategic priorities with actionable steps, HR professionals can navigate the challenges posed by AI in corporate learning, ensuring that training remains relevant, impactful, and supportive of workforce growth.
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